{"id":3438,"date":"2026-08-26T12:13:00","date_gmt":"2026-08-26T10:13:00","guid":{"rendered":"https:\/\/chinatownmadrid.com\/usera-in-your-language-the-district-board-publishes-its-service-guides-in-english-and-chinese\/"},"modified":"2026-08-26T13:11:11","modified_gmt":"2026-08-26T11:11:11","slug":"usera-in-your-language-the-district-board-publishes-its-service-guides-in-english-and-chinese","status":"publish","type":"post","link":"https:\/\/chinatownmadrid.com\/en\/usera-in-your-language-the-district-board-publishes-its-service-guides-in-english-and-chinese\/","title":{"rendered":"Usera in your language: the District Board publishes its service guides in English and Chinese"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Anyone who lives, works, or visits Usera can now check basic information about the district&#8217;s municipal services <strong>in English and Chinese<\/strong>, thanks to the information materials published by the District Board.<\/p>\n\n<p class=\"wp-block-paragraph\">The English leaflet <em><strong>Services within your reach<\/strong><\/em> lists, service by service, who to contact and how: Citizen Service Office (<strong>010 from Madrid<\/strong>; <strong>914 800 010 from outside<\/strong> and <strong>900 111 065<\/strong> for those over 65), Cultural Services, Consumer Affairs, Citizen Participation, District Secretariat, Legal Services, Sports, Health, Social Services, Environment, Civil Weddings, and Education, each with its own phone number and email address. <\/p>\n\n<p class=\"wp-block-paragraph\">In-person assistance is provided at Avenida de Rafaela Ybarra, 41, and the general inbox is <strong>useraescucha@madrid.es<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">In Chinese, the Board has published two leaflets for the campaign \u4e4c\u585e\u62c9\uff0c\u4f60\u7684\u5bb6 (\u201cUsera, your home\u201d). <\/p>\n\n<p class=\"wp-block-paragraph\">The first, <strong>dedicated to community living<\/strong> (\u548c\u5e73\u5171\u5904), focuses on three areas: waste management and the use of recycling centers, sustainable mobility, and noise reduction.<\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"667\" height=\"471\" data-id=\"3404\" src=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/convivencia1.jpg\" alt=\"Promoting community living in Chinatown Madrid\" class=\"wp-image-3404\" srcset=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/convivencia1.jpg 667w, https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/convivencia1-300x212.jpg 300w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"667\" height=\"471\" data-id=\"3405\" src=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/convivencia2.jpg\" alt=\"Promoting community living in Chinatown Madrid\" class=\"wp-image-3405\" srcset=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/convivencia2.jpg 667w, https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/convivencia2-300x212.jpg 300w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><\/figure>\n<\/figure>\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/Diptico-convivencia-AF_AYtO_USERA-30x15_CHINO.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download community living PDF<\/a><\/p>\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">The second <strong>focuses on mobility and encourages using public transport<\/strong>, choosing alternatives like walking, cycling, or electric scooters, respecting the relationship between pedestrians and drivers, and parking only in authorized areas.<\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"667\" height=\"471\" data-id=\"3406\" src=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/movilidad1.jpg\" alt=\"Promoting mobility in Chinatown Madrid\" class=\"wp-image-3406\" srcset=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/movilidad1.jpg 667w, https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/movilidad1-300x212.jpg 300w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"667\" height=\"471\" data-id=\"3407\" src=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/movilidad2.jpg\" alt=\"Promoting mobility in Chinatown Madrid\" class=\"wp-image-3407\" srcset=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/movilidad2.jpg 667w, https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/movilidad2-300x212.jpg 300w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><\/figure>\n<\/figure>\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/Diptico-movilidad-AF_AYtO_USERA-30x15_CHINO.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download mobility PDF<\/a><\/p>\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Both materials are available at the district&#8217;s municipal facilities.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anyone who lives, works, or visits Usera can now check basic information about the district&#8217;s municipal services in English and Chinese, thanks to the information materials published by the District Board. The English leaflet Services within your reach lists, service by service, who to contact and how: Citizen Service Office (010 from Madrid; 914 800 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":3437,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[30,1],"tags":[76,75,74],"class_list":["post-3438","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-sin-categorizar","tag-multilingual","tag-municipal-services","tag-usera-district-board"],"uagb_featured_image_src":{"full":["https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/chinatown-movilidad-convivencia.jpg",912,468,false],"thumbnail":["https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/chinatown-movilidad-convivencia-150x150.jpg",150,150,true],"medium":["https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/chinatown-movilidad-convivencia-300x154.jpg",300,154,true],"medium_large":["https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/chinatown-movilidad-convivencia-768x394.jpg",768,394,true],"large":["https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/chinatown-movilidad-convivencia.jpg",912,468,false],"1536x1536":["https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/chinatown-movilidad-convivencia.jpg",912,468,false],"2048x2048":["https:\/\/chinatownmadrid.com\/wp-content\/uploads\/2026\/08\/chinatown-movilidad-convivencia.jpg",912,468,false]},"uagb_author_info":{"display_name":"alberto","author_link":"https:\/\/chinatownmadrid.com\/en\/author\/alberto\/"},"uagb_comment_info":0,"uagb_excerpt":"Anyone who lives, works, or visits Usera can now check basic information about the district&#8217;s municipal services in English and Chinese, thanks to the information materials published by the District Board. The English leaflet Services within your reach lists, service by service, who to contact and how: Citizen Service Office (010 from Madrid; 914 800&hellip;","_links":{"self":[{"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/posts\/3438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/comments?post=3438"}],"version-history":[{"count":1,"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/posts\/3438\/revisions"}],"predecessor-version":[{"id":3439,"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/posts\/3438\/revisions\/3439"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/media\/3437"}],"wp:attachment":[{"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/media?parent=3438"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/categories?post=3438"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chinatownmadrid.com\/en\/wp-json\/wp\/v2\/tags?post=3438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}